We offer a 100% satisfaction guarantee for all orders. If you receive a product you are unsatisfied with, you may return it within 30 days. To initiate a return, please submit a request via our Contact Us page or email firstname.lastname@example.org. Be sure to include your order number, contact details, and the reason for the return in the "Comment" field.
Our Customer Care team will review your request and provide a return number (RA#) and instructions on where to send the product. After we receive and review the product, we will issue a refund.
Please note that custom-ordered items are not eligible for standard returns, and all sales of custom products are final.